EasyMapper StudioHow can we help?
Browse the topics below for quick answers, or email us. Messages are read and answered personally by Abhinav Bhardwaj, usually within one business day.
Connection issues
Make sure your adapter matches your device port (USB-C or Lightning) and that the projector is set to the correct HDMI input. For AirPlay, both devices need the same Wi-Fi network.
See the connection guideSubscription or billing
Subscriptions are managed by Apple. To restore a purchase, open the app, tap the icon in the top right, then tap Restore Purchase. To cancel, go to iOS Settings → Your Name → Subscriptions.
FAQ: pricing and subscriptionsPicking the right projector
Most HDMI projectors work out of the box with EasyMapper Studio. The projector guide walks through brightness, throw distance, and the categories we recommend.
Open the projector guideRefund requests
Refunds are processed by Apple, not by us. Visit reportaproblem.apple.com, sign in, and submit a refund request for the EasyMapper Studio charge.
reportaproblem.apple.comData and privacy
For questions about what EasyMapper Studio collects, or to request deletion of your data, see the Privacy Policy or the Data Deletion page.
Data deletion requestStill need help?
Email us with your device model, iOS version, and a brief description of the problem.
Helpful to include
- Device model (e.g. iPhone 15 Pro)
- iOS version
- EasyMapper Studio version (visible in the app settings)
- Projector make and model
- Connection method: wired or AirPlay
- A brief description of what you expected vs. what happened